Privacy Policy
Last updated: January 2026 — Crovani, Jakarta, Indonesia
This Privacy Policy describes how Crovani collects, uses, and retains personal data in connection with its website at crovani.info and any correspondence conducted through that website. By using this website, you acknowledge that you have read and understood this policy.
Who is responsible for your data?
The data controller for personal data collected via this website is Crovani, operating from its registered correspondence address at Jl. Sunda No. 51, 10160 Jakarta, Indonesia.
Enquiries relating to data processing may be directed to: [email protected]
What information is collected?
Crovani collects personal data only when it is voluntarily submitted. This occurs in the following circumstances:
- — Contact form submissions: name, email address, and the content of the message. An optional subject category may also be collected.
- — Direct email correspondence: any personal data included in emails sent to [email protected].
- — Website analytics: anonymised usage data via cookie-based analytics tools (see Section 7).
Crovani does not request, collect, or store sensitive personal data such as identity numbers, health records, financial information, or data from persons under the age of 18.
Why is personal data processed?
Personal data submitted through the website is processed for the following purposes:
- — Responding to enquiries submitted via the contact form or by direct email correspondence.
- — Fulfilling requests for product documentation, batch verification records, or wholesale information.
- — Understanding aggregate website usage patterns to improve the site experience (anonymised analytics only).
Personal data is not used for automated decision-making, profiling, or behavioural advertising. It is not sold or transferred to third parties for commercial use.
How long is data kept?
Correspondence data — including contact form submissions and email exchanges — is retained for a period of 24 months from the date of receipt. After this period, data is deleted unless an ongoing correspondence or business relationship requires continued retention.
Anonymised analytics data does not contain personal identifiers and is retained as aggregate statistical records without a fixed expiry.
Is data shared with third parties?
Crovani does not sell personal data. Data submitted via the website may be processed by the following categories of service provider, each operating under a contractual obligation regarding data handling:
- — Website hosting and infrastructure: the hosting provider that serves this website may have incidental access to server logs containing IP addresses and request metadata.
- — Analytics services: anonymised usage data may be processed by a third-party analytics service. No personally identifiable information is included in this data.
No personal data is transferred to advertising networks, data brokers, or unrelated commercial entities.
What rights do you have?
In relation to personal data that Crovani holds, you have the right to:
- —Request confirmation of whether Crovani holds personal data about you.
- —Request a copy of the personal data held.
- —Request correction of inaccurate or incomplete data.
- —Request deletion of personal data where retention is no longer necessary.
- —Object to the processing of personal data for specific purposes.
Requests regarding personal data should be directed to [email protected]. Crovani will respond within 14 business days.
How will changes be communicated?
This Privacy Policy may be updated periodically to reflect changes in data processing practices or applicable requirements. The date at the top of this page reflects the most recent revision.
Continued use of this website following a policy update constitutes acknowledgement of the revised terms. Where changes are material, a notice will be displayed on the website for a minimum of 30 days.
How to reach us about this policy.
For any enquiry regarding this Privacy Policy or the handling of personal data by Crovani, please contact:
Crovani products are nutritional food-supplements registered with the applicable local regulatory authority under food-supplement classification. Products meet compositional and labelling requirements for nutritional supplement categories. We recommend speaking with a qualified wellness or nutrition professional before introducing any supplement to your daily routine, particularly if you have specific dietary requirements.